Privacy Policy

The BioIndustry Association understands that your privacy is important to you and that you care about how your personal data is used and shared online.

We respect and value the privacy of everyone who visits this website, www.bioindustry.org (“our site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of our site. If you do not accept and agree with this Privacy Policy, you must stop using Our site immediately.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Account” means an account required to access and/or use certain areas and features of our site;

“Cookie” means a small text file placed on your computer or device by Our site when you visit certain parts of our site and/or when you use certain features of our site. Details of the Cookies used by our site are set out in section 13, below;

“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via our site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and

“We/Us/Our” Means BioIndustry Association, of Upper Ground Floor, Victoria House, Bloomsbury Square, London WC1B 4DA.

2. Information About Us

2.1 Our site is owned and operated by BioIndustry Association of Upper Ground Floor, Victoria House, Bloomsbury Square, London WC1B 4DA.

2.2 Our VAT number is 503-3422-95.

2.3 We are a member of the Trade Associations Forum.

2.4 You can find out more information about the BIA in the ‘About Us’ section of our website.

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of our site. Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or

used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

4.1 As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold:

4.1.1 The right to be informed about our collection and use of personal data

4.1.2 The right of access to the personal data we hold about you (see section 12)

4.1.3 The right to rectify if any personal data we hold about you is inaccurate or incomplete (please contact us using the details in section 13)

4.1.4 The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like us to delete it sooner, please contact us using the details in section 13)

4.1.5 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation)

4.1.6 The right to object to us using your personal data for particular purposes and

4.1.7 Rights with respect to automated decision-making and profiling.

4.2 If you have any cause for complaint about our use of your personal data, please contact us using the details provided in section 13 and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

4.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

5. What Data Do We Collect?

Depending upon your use of our site, we may collect some or all of the following personal and non-personal data (please also see section 12 on our use of Cookies and similar technologies):

5.1 Name

5.2 Organisation

5.3 Job title

5.4 Job role

5.5 Contact information such as email address and telephone numbers

5.6 Demographic information such as postcode, preferences and interests

5.7 Communication preferences

5.8 Web browser type and version

5.9 Operating system

5.10 A list of URLs starting with a referring site, your activity on our site, and the site you exit to

6. How Do We Use Your Data?

6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.

6.2 Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you (as part of a BIA member organisation or supporter), because you have consented to our use of your personal data (e.g. by subscribing to emails or opting in to communications), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:

6.2.1 Providing and managing your Membership

6.2.2 Providing and managing your access to our site

6.2.3 Personalising and tailoring your experience on our site

6.2.4 Supplying our services to you (please note that we require your personal data in order to enter into a contract with you)

6.2.5 Personalising and tailoring our services for you

6.2.6 Replying to emails from you

6.2.7 Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by updating your communication preferences in your online profile

6.2.8 Market research

6.2.9 Analysing your use of our site and gathering feedback, enabling us to continually improve our site and your user experience.

6.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, with information, news and offers on our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

6.4 You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

6.5 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):

6.5.1 For the period of time during which your organisation remains a member of the BIA, and/or has an active interest in the work of the BIA and wishes to receive information from us.

7. How and Where Do We Store Your Data?

7.1 We only keep your personal data for as long as we need to in order to use it as described above in section 6, and/or for as long as we have your permission to keep it.

7.2 Your data will only be stored in the UK.

7.3 Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our site.

7.4 Steps we take to secure and protect your data include:

7.4.1 SSL certificates are used to provide encrypted communications between the users and the web application.

7.4.2 We use encryption, such as a login to a personal portal, to safely transfer personal information.

7.4.1 The Payment Card Industry Data Security Standard (PCI DSS) is a global information security standard defined by the Payment Card Industry Security Standards Council (PCI SSC). The purpose of the standard is to reduce credit card fraud. This is achieved through increased controls around data and its exposure to compromise. The standard applies to all organizations which process, store, or transmit cardholder information. In compliance, we use the secure payment gateway SagePay, where the payment screen presented to you is handled by the provider and where no data is captured or processed through the BIA site.

7.4.2 All online payments are securely made via SagePay. We hold no card details; this is all held within SagePay.

8. Do We Share Your Data?

8.1 We may sometimes contract with third parties to supply membership services and business solutions services to you on our behalf and only with your explicit permission. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

8.2 We may compile statistics about the use of our site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

8.3 In certain circumstances, We may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal requirements, a court order, or a governmental authority.

9. How Can You Control Your Data?

9.1 In addition to your rights under the GDPR, set out in section 4, when you submit personal data via our site, you may be given options to restrict our use of your data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using your online profile (Manage my interests), or by using the links provided in our emails.

10. Your Right to Withhold Information

10.1 You may access our site without providing any data at all. However, to use all features and functions available on our site you may be required to submit or allow for the collection of certain data.

10.2 You may restrict our use of Cookies. For more information, see section 12.

11. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable and we will provide any and all information in response to your request free of charge. Please contact us for more details at [email protected] or using the contact details below in section 13.

12. Our Use of Cookies

12.1 Our site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables us to improve our site and the services offered through it. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve our site, making it a better and more useful experience for you.

12.2 The analytics service used by our site use(s) Cookies to gather the required information.

12.3 In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

12.4 You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access our site more quickly and efficiently including, but not limited to, login and personalisation settings.

12.5 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

13. Contacting Us

If you have any questions about our site or this Privacy Policy, please contact us by email at [email protected], by telephone at +44 (0)20 7630 2180, or by post at BioIndustry Association, Upper Ground Floor, Victoria House, Bloomsbury Square, London WC1B 4DA. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you (as under section 12, above).

14. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.